Terms & Conditions
At ItalianCharms, we want to make your shopping experience easy and
comfortable, so we have taken measures to guarantee that your order will
be secure and safe. We want you to enjoy your Italian charm bracelets
for many years to come. Ciao!
We use the latest in SSL (Secure Socket Layer) to ensure your credit card information stays safe, as well as maintain the utmost respect for your personal information. We will not voluntarily sell your personal information to any third party. Each package is insured from our door to yours.
If you prefer, you may return your unworn purchase within 15 days of the
shipment date and exchange for another item. We will issue you a credit
authorization code for the price of the item (minus any shipping
upgrades you may have purchase). You may apply this credit to the
purchase of any other selection of your choice from ItalianCharms within
15 days. Sale items cannot be exchanged or returned.
You may return your unworn merchandise for a full refund of the merchandise price within 15 days from the shipment date. The item must be in its original condition and unworn. Please use the "Returns" link at the bottom of the page or call us at (209) 787-0346 (from 10AM to 5PM Pacific time), to obtain a return authorization number and return shipping address. Sale items cannot be returned or exchanged.
In the rare event that product availability changes before we have an opportunity to update our website, there is a possibility that some products may be unavailable. We will make every effort to fulfill your order, but if we cannot, we will promptly contact you via email to offer you an alternative product.
We accept all major U.S. credit cards (VISA, MasterCard, Discover and
American Express). Sorry we do not accept personal checks or money
orders. We retain the right to cancel orders that appear fraudulent or
suspect. We report all fraudulent transactions to the proper
In the rare event that product availability changes before we have an
opportunity to update our website, there is a possibility that some
products may be unavailable. We will make every effort to fulfill your
order, but if we cannot, we will promptly contact you via email to offer
you an alternative product.